Returns & Exchanges Policy
At PLOTTER USA, we stand behind the quality of our products and offer a 30-day return window for items in their original, unused condition. Please ensure all original packaging and accessories are included to qualify for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to start the return process.
Prepare the Package
Securely pack the items in their original packaging and include a copy of your packing slip or return authorization form.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing